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Refund Policy

Returns & Refunds – We've Got You Covered!

We want you to love your purchase from HUAZHIYU TRADING CO., LIMITED. If something isn't quite right, here's how we can help.

30-Day Happiness Guarantee

Not in love with your item? No worries! You have 30 days from delivery to let us know and send it back.

What You'll Need:

    • Item is unused and in original packaging

    • You have your order number handy

How It Works:

    1. Email us at contact@huazhiyu.cc with your order number

    2. We'll give you the return address

    3. Ship it back (you cover the shipping cost unless it's our fault)

    4. We'll refund you within about a week

A Few Things We Can't Take Back:

    • Gift cards

    • Final sale items (marked clearly)

    • Intimate items (for hygiene reasons)

Got a Damaged Item?

Oh no! Send us a photo within 7 days and we'll make it right—either a replacement or a full refund.

Questions?

Just email us! We're here to help.